These terms of use (“Terms of Use”) constitute a legally binding agreement between Capital Advisory Ltd. (“we”, “us” or the “Company“), the developer and operator of this website and the distributor of the Devices (as defined below), and you, a visitor of our website or our customer (“customer” or “you“). When you browse our website or shop with us, these Terms of Use, as well as our Shipping Policy and Returns, Refunds & Exchanges Policy (collectively the “Terms”) will govern and apply. It is important and recommended that you take the time to read these Terms carefully as they will provide you with helpful information regarding, among others, the terms that will apply to your purchase.
This website is an e-Commerce platform offering the B-Cure Laser products – a series of devices intended for the treatment of pain, orthopaedic problems, wounds and other conditions all of which have the European CE Mark (“Device/s”) and are distributed solely and exclusively by the Company. We try to provide a unique shopping experience by making comprehensive information about our Devices available.
Note that, in the package of each Device you will receive a brochure with an Instruction Manual as well as a Warranty Certificate that will govern your use of each Device. Please ensure to comply with the instructions and details therein. For the avoidance of doubt, these Terms govern the website, the content provided therein and the sale, shipment and return of the Devices. However, the use of the Devices is governed by the Instruction Manual and the Warranty Certificate.
Of course, if you need anything else, you may contact our customer service at [email protected], we will make our best efforts to provide you with the best assistance and any information needed as soon as possible.
Acceptance of the Terms: By accessing or using the website or purchasing any of our Devices you acknowledge that you have read and understood and agree to be bound by these Terms. The Terms constitute a binding and enforceable legal electronic contract between you and us. If you do not agree to these Terms please do not use the website.
Amendments
We reserve the right to periodically amend or revise the Terms at our sole discretion; such changes will be effective immediately upon the display of the revised Terms. The last revision date will be reflected in the “Last Modified” heading. Your continued use of the website following such amendments constitutes your acknowledgement and consent of such amendments to the Terms. In the event of any material change, we will make a reasonable effort to provide written notification within the website or by other means of communication.
Eligibility
In order to use our website, including to purchase the Device, you must be at least 18 years old (or above the age defined as “minor” or “child” in your jurisdiction), and of legal competence to enter into these Terms. You further warrant that you are eligible to enter into these Terms and that you are not prohibited by any competent authority, judicial order or law from entering into any agreement; you have all proper authorizations, including if you are acting on behalf of a corporation, to enter into these Terms.
Terms of Sale
When placing an order you hereby represent and warrant that any and all information provided by you through the checkout page will be accurate and complete, including the contact details, payment details and the shipping or billing address. Non-complete or inaccurate information will prevent us from processing and delivering the Device, thus, it is your sole responsibility to ensure the details of the information you have provided are accurate. If you find out later that non-complete or inaccurate information was provided, please contact us immediately at: [email protected].
Following the completion of an order, you will receive a confirmation email. Please note that all orders are subject to availability. If you have not received the confirmation email or the invoice, there is probably a problem with your order, and we will subsequently get in touch with you with further instructions. In some cases, we will need to refuse or cancel an order (even if we have previously confirmed it). If this happens to you and you think we have made a mistake, please contact us at: [email protected].
Payment is made by our third party payment processors, therefore, we have limited control and will not be held responsible for any error occurring during payment. We will make our best efforts to assist in the solving of any such errors, if applicable. The payments do not include local taxes, we are responsible for our income and export taxes, however, any other applicable taxes, fees, and payments are your sole responsibility.
Shipping, Returns & Exchanges
Our Refunds, Returns and Exchanges Policy sets forth and governs our return policy, while the Shipping Policy sets forth and governs our shipping methods. We make our best efforts to meet delivery deadlines; however, occasionally, there might be delays, e.g. because of postal, carrier delays, logistics or weather (which we will not be responsible for). We will keep you updated as much as we can and you should be able to track your parcel’s progress through the applicable courier services. Please review the terms of the aforesaid policies carefully prior to purchasing a Device.
Support and Training:
Purchasing the Device provides you with a free of charge training session operated by B-Cure. Pursuant to your request for the training, we will contact you to set up an appointment and complete the full training. We will make our best endeavours to contact you several attempts to secure the training via email, text message, or a phone call. Based on your preference, you can decide whether the training session will be provided through a phone call or a Zoom meeting.
Promotions:
The Company may periodically offer you special offers and discounts on our Devices including by using promotional codes (“Promo Codes”) that you can use to get a discount or other benefits. Remember, it’s up to you to enter the Promo Code at checkout! If you do not use the Promo Code at checkout, you will unfortunately not be able to claim any discount at a later stage. Each Promo Code has its own terms, which will be clearly communicated at the time it is issued to you. You should be able to find the terms and conditions of the Promo Code in the same place you found the code whether you received it via email or on our website, so please review them carefully. If we believe, at our sole discretion, that there is or there has been a misuse of a Promo Code in any way, we can cancel your Promo Code. You can only use one Promo Code per order. Promo Codes may only be valid for certain devices and the majority of codes will have an expiry date.
Special offers, Promo Codes or discounts offered by the Company are subject solely to the Company’s discretion, limited to a specified period of time, and are subject to the number of Devices. Consistent with the Company’s RETURNS, REFUNDS & EXCHANGES POLICY, refunds and returns of Devices purchased within special offers or discounts are subject to the special terms offered according to such purchases.
Gift Card eligibility is only following the end of the trial period, and will be provided within a reasonable time frame thereafter. The type of Gift Card is at B-Cure’s discretion, and will be subject to the applicable vendor’s terms of use. One Gift Card per purchase.
Intellectual Property:
The website (including any content therein), the Devices, including the descriptions, pictures, videos, symbols, icons and all the Content available therein, are owned solely and exclusively by the Company. No right, title or interest shall be licensed to you, and we reserve any and all rights, title and ownership of the website, Device or any content thereof.
